A Maintenance Cover agreement will ensure that any fault hardware is replaced and any software issues are resolved. Your handsets, headsets, cordless phones, mobiles etc and software (PC and App) and any subsequent Engineer visits are covered at no additional expense. You will also be given our highest priority for issue resolution to ensure we keep your business operational. Maintenance Cover includes:
- No call out fees (can save you up to £500 a day)
- Quick and efficient remote diagnosis capability
- Coverage for any software issues
- Hardware replacement for faulty items
- A speedy 1 -hour response for urgent faults
The cost of Maintenance Cover is determined by the number of handsets and additional hardware you have on your phone system. A 15% discount is available to those subscribing to Maintenance Cover for 3 or 4 years and a 30% discount is available for those signing up for 5 years and over.